Privacy policy


dg3 design is committed to safeguarding and preserving your privacy, protecting your personal information and being transparent about what information we hold about you. This Privacy Policy explains what personal data we may collect about you, how we use it, and the steps we take to ensure that it is kept secure. We also explain your privacy rights, and how we comply with the General Data Protection Regulation (GDPR).

What Information we collect

Personal data means any information about an individual from which that person can be identified. It does not include data which has been anonymised so that a person’s identity has been removed. We collect various types of information and in a number of ways. For example:

  1. Information provided voluntarily by you. For example, when you request details about our design services via email, telephone or the request form on our website.
  2. Information about you if you are a supplier, including where appropriate bank details to facilitate payment.
  3. Information that you provide when you communicate with us by any means.

How and why we use your data

We may process personal data of anyone who interacts with the company. This may include, but is not limited to:

  1. Individuals, businesses, organisations and other freelance associates.
  2. Job applicants.

We may retain any information that you provide which is relevant and necessary for us to deliver our work producing design, graphics, web-design and other related activities, to issue invoices, and to contract suppliers for print, photography and other related services. This data will include contact email addresses, telephone numbers, job titles, a history of your working relationship with dg3 and your requirements/interests in future areas of work.

We may use examples of your work for promotional purposes – for example on our website, Facebook page, to email other clients to provide them with information on our services.

The legal basis on which we process your personal data:

We process your data on the following legal bases:


When you engage dg3 to work for you, you are entering into a contract with us. In order to fulfil this contract we need to process and store your data. For example we may need to contact you by email or telephone, to discuss a job progress, amends, print purchase and payment etc.


Producing design is a collaborative process which involves effective communication between all those, engaged in seeing a project through to completion: designer, photographers, web designers, printers, delivery companies and other professionals.

We therefore collect and process your personal data for purposes that are in our legitimate organisational interests to ensure service delivery. However we only do this if there is no overriding prejudice to you by using your personal information in this way.

Sharing your Data:

Occasionally we need to communicate by email with large numbers of existing professional contacts. We would either do this directly, or we may on occasion use a bulk email service provider who processes your data on our behalf – the only data we would pass on would be your email address and preferred salutation. Our chosen bulk email provider is Mailchimp, who are compliant with data processing requirements. Their privacy policy can be viewed here.

This is currently the only scenario in which we share data with an external data processor. All such email messages contain an unsubscribe option and you have the right to opt out of any marketing messages.

We may also share bank account details with our bank to facilitate supplier payment.

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same. This includes secure online back up with Code 42 Crash Plan. Their privacy policy can be viewed here.


Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function as well to provide website operators with information on how the site is being used.

You can manage the cookies stored on your computer or turn them off completely through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using parts of our site which require a login.

Your rights

Under the GDPR you have the right:

  • To opt out of any marketing activities.
  • To ask for a copy of any data we hold on you.
  • To ask us to delete your data
  • Please use the contact details at the end of this policy if you would like to exercise these rights.

Updates to this Privacy Statement

We regularly review and update this privacy policy to reflect changes in our services, feedback from you, and to comply with changes to the law.

Contact details and further information

Please get in touch with us if you have any questions about any aspect of this privacy policy.

dg3 design
9 Abbey Avenue
0113 228 5500

Updated 25 May 2018

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